Resume

Work
Experience

2024 - Present

Instructional Designer

• Develop microlearning modules according to communication requests received from leaders

• Manage communication request queue to determine necessary development of learning modules, forums and reminders

• Determine learning gaps through observation and design interactive self paced training modules

• Manage LMS system with admin permissions to publish weekly learning materials

• Manage Trainer Content Request queue to update Trainer materials such as facilitator guides, training courses and training visuals/props

• Create engaging, interactive activities and course content that enhance retention and skill transfer,

• Develop and maintain positive relationships with stakeholders and SMEs involved in design and development to solve business problems

• Partner with Trainers to assist in training environments and provide assistance with learning materials

• Host weekly meetings to update leaders of reminders and updates to communicate to their team

• Review Knowledge Base requests to determine necessary article updates in Salesforce

• Work collaboratively with other workgroups and stakeholders to develop the most effective material

• Utilize authoring tools to create interactive training courses (Articulate Rise/Storyline, 7Taps, and Vyond)

2023- 2024

HR Operations & Design Specialist

• Collaborated with subject matter experts (SMEs) and stakeholders to outline targeted learning outcomes and required skillsets for roles in a variety of departments
• Managed the HRIS system to maintain employee records, run monthly reports, assist with technical support and talent acquisition
• Managed the LMS system by uploading content, creating courses & curricula on the LMS (Adobe Learning Manager), assigning, maintaining, and reporting on learning content
• Created learning objectives and storyboards for e-learning training tutorials in Adobe Captivate
• Created employee directed “How To” navigation videos for multiple platforms
• Produced and edited training materials using ScreenPal, Captivate, Canvas, Adobe Premiere Pro and Canva

• Conducted thorough learning needs assessments to deliver against identified key performance indicators (KPIs) and ensure outcomes provide vigorous metrics

2022- 2023

Onboarding & Enablement Specialist

Assisted new hires throughout their onboarding process from first day to two week updates
Coordinated training registrations and maintain accurate training records and documentation
Designed and developed training materials including course materials, presentations, e-learning modules and manuals
Engaged in the design of storyboards to illustrate ideal e-Learning course layout
Troubleshoot user concerns/issues within the LMS system (user experience management)
Designed company communication flyers, training programs, tutorial graphics via Canva
Engaged with teams cross functionally to create engaging and impactful training materials
Collaborated with SMEs to develop and build content using blended learning methodologies and effective design principles to promote learning and development

Education

2023

Georgia State University | Master’s Degree

Instructional Design & Technology

2015

Georgia State University | Bachelor's Degree

Business Administration/Human Resources Management

Skills
& Expertise

Articulate Rise 360
Articulate Storyline
Adobe Creative Cloud
Workday
Salesforce
7taps
Bridge
Canva
Vyond
Tech Smith (Camtasia, Snagit, Screencast, and Audiate)
Learning Management Systems
Vimeo
Audacity
Visme
SCORM
ADDIE Model
SAM Model
Needs Analysis
Job Task Analysis
Kilpatrick's Four Levels of Learning
Adult Learning Design
Adult Learning Theories
Storyboarding
Persona Creation
Microsoft Office Suite (Word, PowerPoint, and Excel)